Privacy Policy

At Mon Taxi Parisien, protecting your personal data is a priority. We are committed to respecting your privacy and ensuring the confidentiality of the personal information you provide to us when using our website www.montaxi-parisien.com and our services. This privacy policy explains how we collect, use and protect your personal data, and what your rights are in this regard.

1. Collection of personal data

The personal data we collect are as follows:

First and last name
E-mail address
Phone number
Postal address (if applicable)
Payment information (when booking a paid service)
Browsing data (IP address, browser type, visit time, pages viewed)

This data is collected when you:

Fill out a contact or reservation form on our website
Create a user account
Make a reservation or purchase online
Navigate our site using cookies

2. Use of collected data

The data collected by Mon Taxi Parisien is used for the following purposes:

Reservation management: to process your requests and provide you with the taxi service.
Service improvement: to optimize our website and improve the quality of our services.
Communication: to send you emails regarding your booking confirmation, tracking information or promotional offers.
Security and prevention: to ensure the security of our services and prevent fraud or any illicit use of our services.
Statistics: to analyze traffic and use of our site, in order to improve our offering.

4. Cookies

The data collected by Mon Taxi Parisien is used for the following purposes:

Reservation management: to process your requests and provide you with the taxi service.
Service improvement: to optimize our website and improve the quality of our services.
Communication: to send you emails regarding your booking confirmation, tracking information or promotional offers.
Security and prevention: to ensure the security of our services and prevent fraud or any illicit use of our services.
Statistics: to analyze traffic and use of our site, in order to improve our offering.

3. Sharing of personal data

We do not share your personal data with third parties, except in the following cases:

Service Providers: We may share your data with third-party service providers (e.g. payment gateway, hosting) in connection with the performance of our services, and only in accordance with this Privacy Policy.
Legal obligations: We may be required to disclose your data in the event of a legal obligation or request from public authorities as part of an investigation.

4. Data retention

Your personal data is kept only for the period necessary to achieve the purposes for which it was collected, namely:

Data relating to your user account is retained until the account is deleted.
Reservation data is kept for 5 years for accounting and legal reasons.
Browsing data collected via cookies is stored for 13 months.

5. Data security

Mon Taxi Parisien takes technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure or destruction. We use encryption technologies to secure transactions and protect our databases with firewall systems.

6. Your rights

In accordance with current legislation (General Data Protection Regulation – GDPR), you have the following rights regarding your personal data:

Right of access: You can request to obtain a copy of the personal data we hold about you.
Right of rectification: You can request the correction of your personal data if it is inaccurate or incomplete.
Right to erasure: You can request the deletion of your personal data in certain circumstances.
Right to limitation: You can request the limitation of the processing of your data.
Right to portability: You have the right to receive your data in a structured, machine-readable format.
Right to object: You may object to the processing of your data for legitimate reasons.

To exercise these rights, you can contact us at the following address:
Email: contact@montaxi-parisien.com

7. Cookies

Our site uses cookies to improve the user experience and collect statistical data on traffic. Cookies are small files placed on your device when you browse our site. You can choose to disable cookies via your browser settings, although this may limit some of the site's functionality.

The types of cookies we use include:

Session cookies: to ensure the proper functioning of the site.
Performance cookies: to analyze navigation on the site and improve the user experience.

8. Changes to the Privacy Policy

Mon Taxi Parisien reserves the right to modify this privacy policy at any time, in order to comply with possible legislative or technological developments. We invite you to consult this page regularly to keep informed of updates.